The best bakery point of sale system (POS) should offer your business much more than just basic reporting, and management capabilities. The system you opt for should have features that are specifically meant for bakery operations. The right solution should also allow for remote access and management of the business.
The system you choose should be capable of resolving common bakery challenges like variable discount pricing. Additionally, it should allow for inventory order automation, order personalization, and modification.
While shopping for such a system, you need to consider such features as customizable order management, labeling, reporting, and analytic tools.
To make your choice even easier, here are reviews of the top four POS systems for a bakery.
1. The Best Bakery POS System Overall: Lightspeed Retail
The Lightspeed POS solution for bakers is essentially developed to boost customer loyalty in your business. With this system in the bakery, you will be able to take orders from almost anywhere and discover what your regular customers like.
With such information, it will be easy for you to give the customers a reason to buy from your bakery over and over again. Although LightSpeed is rich in bakery-specific features, it features an intuitive interface. Again, you will find the software relatively easy to learn.
As a matter of fact, it makes it easy for new employees to learn in a day or less. In addition to these, there are several other capabilities you will come to like about the Lightspeed bakery POS system:
However good your internet service provider is, it cannot guarantee your business a 100 percent uptime. While this is the case, a POS system that relies on internet availability exclusively will result in downtimes whenever the internet is down. You really cannot afford such an inconvenience in your bakery.
To help your business negate this challenge, the Lightspeed POS for bakeries is designed to run online as well as offline. Actually, the system will remain fully-functional even when the internet is down. Even in its offline mode, the system will offer you a cloud-based database.
You will also love the built-in reporting capability of this system. With the in-depth reports and insights it offers, you will be in a better position to optimize the bakery menu, marketing strategy, and scheduling.
Enhanced Customer Service
Customer experience is the main determinant as to whether your customers keep coming back or not. Lightspeed allows you to customize your offering in accordance with each customer’s preferences.
Some of the capabilities you will come to like, in this regard, include its ability to tag items according to product types or brand, and make custom recommendations. With this tag feature, you can conveniently group items that are often purchased together.
For instance, you may offer customers cake combinations, based on their needs. As you will come to learn, this personalized service helps drive more sales.
Lightspeed Retail POS System Downsides
The monthly subscription fees for this software is billed annually. As such, the provider requires you to sign a year-long contract. This may turn out to be an expensive option for small bakeries.
2. The Most Affordable POS System: Shopkeep
If you are looking for an intuitive, and smart POS solution that is packed with industry-specific features, Shopkeep will be a great choice.
In addition to being easy to learn and use, this option has the tools you will ever need to run a thriving bakery Enterprise. Here are some of the things bakery owners love about the Shopkeep POS system:
As a startup business owner, you should only invest in solutions that allow your business to grow. Your preferred solution should as well be scalable to accommodate changing business needs as it grows. In order to attract more customers and grow your bakery, Shopkeep features a unique suite of marketing tools
With this system, you will be able to capture important customer details like email addresses. This information, along with the data collected by the CRM feature, may then be used to generate personalized marketing campaigns. Such targeted promotions have been proven to be more effective at driving more customers to bakeries.
In addition to generating detailed reports, this system is renowned for its data-driven insights. As such, Shopkeep will help you track, grow and even diversify the business. The analytic tools of the software will track a vast array of things, ranging from raw bakery ingredients to top sellers and trends.
Based on such information, the system will offer you valuable insights on how to better various business processes. For instance, you may use the insights to fine tune your bakery menu.
Shopkeep POS System Downsides
As compared to other bakery POS systems, the Shopkeep inventory is somewhat limited.
3. The Best Bakery POS e-commerce Platform: Bindo POS
Almost every business in the hospitality industry is counting on its online ordering platform to increase its revenue. To help you do the same, Bindo offers you Storefront—a platform that allows you to sell your bakery products online through the business website.
With this solution, you can open an online store in a matter of minutes, sell through your business website, and never have to sync the inventory or menu manually. Additionally, the provider offers your business a unified payment gateway for both the online, and brick-and-mortar stores.
As you will come to learn, Bindo POS has a horde of capabilities to offer your bakery, including:
Bindo API Access
Just as is the case with some of the best bakery POS systems, Bindo offers API access. This may be used to integrate with third-party services like Xero and QuickBooks. Additionally, the API access offered by this provider offers bakeries even more interesting benefits.
For instance, it allows for the implementation of a more consolidated customer relationship management system. The API may also be used to build simple and dynamic e-commerce plugins like the Storefront platform by the provider. This capability also allows the POS to support unified inventory management for both offline and online bakery sales.
The purchase order capability of this solution allows for seamless management of suppliers in your business. This feature will also make it easier for you to submit purchase orders for the bakery whenever you need to. To begin with, this feature will let you view your order status at a glance.
The Intelligent Re-ordering suggestions tool is another capability you will love about Bindo bakery POS. With this feature, all you need to do is create a new purchase order and all the inventory items that are running low will be automatically added.
The POS is also capable of storing all your order receipts, and invoices in an organized manner. It also helps you keep tabs on each one of your suppliers, based on your previous dealings with them.
Bindo POS System Downsides
This provider charges an activation fee for its software. Again, phone support by the provider is not available 24/7.
4. The Best Tailor-Made Bakery POS System: Vend
Customization is a POS quality that will come in handy for a bakery business. The customizable joint solution offered by this provider allows for personalized in-store and online sales in a bakery.
Vend POS for bakeries allows businesses to manage products, sales, inventory, and customers centrally. In this case, all the data will sync automatically between the in-store and online platforms after every sale. Other than that, this solution has a lot more to offer bakers, including:
As compared to leading bakery point of sale systems, Vent has some of the best inventory management tools. In this regard, this capability allows you to edit, remove and add inventory items with ease.
Additionally, Vent Inventory management offers several advanced capabilities. For instance, it gives you the ability to include product images, track inventory levels, and special taxes. The system also makes it possible for you to set custom prices as well as import or export inventory data to CSV.
In the current competitive business environment, you should take advantage of any technology that puts you a step ahead. In this case, the Dott insights suite by Vend will offer you personalized, and smart business insights.
As part of the recent updates to the software, the home Dashboard of the bakery POS system is now customizable and mobile-friendly. This Dashboard allows you to manage, and even grow your business from a single platform. Form this platform, you will have all the retail metrics you need at a glance.
In other words, the Dashboard lets you track employees, set tasks for the staff, view employee performance, view business insights, and metrics. This platform will also let you know the best-selling products in the business, all from a single view.
Vend POS System Downsides
The provider may charge you additional money for installation. Additionally, you may find this solution to be less robust.
Things You Need to Know Before Choosing a Bakery POS System
In order to ascertain which POS system is best suited for your bakery, you first need to check the operations that take place in the business. Basically, there are two main things you should consider while shopping for the right solution. First, you need to consider the POS features for interacting with the customers, such as payments and ordering.
Secondly, you have to consider the part of the software that interacts with the staff as well as other aspects of the bakery. In this regard, you need to get a system that can streamline and speed up operations in the business.
If you are currently looking for the best bakery POS system, here are some of the capabilities you should consider:
Customizable Order Management
As compared to other businesses in the hospitality industry, bakeries receive a relatively higher number of custom orders. As a bakery owner or operator, you must anticipate special modifications or requests from your customers from time to time.
As such, it only makes sense for you to get software that supports custom orders. It is standard for bakeries to have a catalog of the standard products they offer. In addition to that, your preferred POS should allow the customers to easily personalize such aspects as cake messages, toppings, and designs.
In addition to letting you enter and manage custom orders, such a system will have several other benefits to offer the business, such as:
- Reduces errors that are commonly associated with hand-written cake orders
- Allows you to integrate work orders into the production system – this, in turn, allows you to create special ingredient lists. Additionally, the system will also be sending the employees present prompts on when each phase of each order needs to be completed.
- Allows you to apply for special promotions and offers to the various orders you receive
- Helps the business keep track of deposits, and partial payments for custom orders
In order to stand out from your competition, you need to do things professionally. To begin with, you should do away with handwritten labels and get a POS system that features labeling capabilities.
Such bakery POS solutions will definitely require hardware components as printers to produce barcodes and other types of labels. These labels will allow for advanced inventory control and speed up transaction processing in the business.
These will, in turn, prevent shrinkage, and enhance customer service in the bakery. Labeling will also allow you to display ingredient and nutrition information for each of your products, as required by law in some states.
In-depth POS reporting capabilities will offer you a complete overview of the bakery and make it easier for you to make business decisions. Different POS systems meant for the hospitality industry have varying reporting capabilities.
However, the best system for your bakery should be capable of generating a myriad of inventory, Sales, time clock, tax, and tips reports. You should also check whether your preferred solution features serial item reporting functionality.
This aging reporting capability allows you to automatically monitor the perishables in your bakery. Such functionality will also help you understand the much you are wasting on the product, and stock going bad.
I’m an addition to advanced reporting, and inventory management capabilities, the system should be able to synthesize the raw data for you. For instance, the solution should help you understand how each of your products is performing.
Again, it will give you an idea on what time of which day the business sells the best. With powerful analytic tools at your disposal, you can as well ascertain the ingredients that constitute an optimal product mix. This functionality will come in handy for optimizing conditions for profitability in medium and large bakeries.
Getting accurate information on your various business operations in real-time may be the only thing you need to boost profitability. This is particularly the case for businesses that need to sell their products while they are still fresh like a bakery.
As such you will need a solution that offers much more, than just reporting and analytic tools. In order to reduce inventory shrinkage, and wastage, the system should feature portion control tools as well. Again, the system should make it more convenient for you to manage other aspects of the business, such as the employees.
For enhanced control, your preferred bakery POS system should feature time clock, and labor management tools as well. These will help you monitor employees’ hours as well as productivity. Additionally, the system should help with training new employees.
As you may be aware, almost every order placed in a bakery is unique. As a baker, you will not have any problem preparing each according to the customer’s specifications, but can your POS system support the same?
Not only should the system allow for customizable ordering, but it should also give you advanced control over the business. In addition to this, the four POS systems reviewed above will offer you advanced control over the entire business.
Most of these providers offer you a free trial period. As such, you can try each of them to ascertain whether it is ideal at no cost. It does not matter what your specific needs are, this guide will help you choose the best bakery POS system. Finally, it is important to mention that most of the above POS systems are universal and can be used as Bagel POS and cafe POS system.