If you own or manage a smoke shop, you’re familiar with recent changes in regulation. Most smoke shops and their sister industries (like e-cigs and CBD) have seen explosive growth in recent years.
In order to take advantage of that demand, you must run a tight operation in your store and perhaps open another location. A smoke shop pos system can help you run a more smooth and efficient operation.
The best smoke shop pos system is Korona POS. It provides in-depth inventory management, fully customizable reporting, and e-commerce integration. For smaller operations, eHopper might be a better fit.
If you are ready to boost your profit margin, let’s review the top smoke shop pos systems.
The Best Smoke Shop POS Systems
|System||Starting Software Costs||Hardware Costs||Key Features|
|Starts at $49/month||Flat rate processing with zero fees or surcharges||24/7 in-house phone support|
|Flex Monthly is $99/month||Freedom POS is $999 one-time charge||Case break features for intelligent inventory tracking|
|Starts at $59/month||Additional terminals are $34/month||Great back-end reporting and forecasting, a la carte pricing options available|
|Plans start at $99/month for 1 register||Plans start at $99/month for 1 register||Open platform
for easy multi-store management
|$0/month plan available||Around $1,000 per terminal||Extremely easy to use, great for beginners|
1. KORONA – Most Customizable Smoke Shop POS System
A lot of smoke shops have made the switch to KORONA retail POS. The solution works for brand new single shops and large national chains. It’s a great solution for businesses with large amounts of inventory and helps smoke shops follow all current laws affecting the industry.
The plug and play solution makes it easy to get started with KORONA. And with an unlimited free trial and product demos users can feel confident before making a purchase.
KORONA POS is a cloud-based point of sale system designed for the convenience store and other retail businesses. It comes with an easy-to-use interface and offers comprehensive features including inventory management, reporting, employee permissions, and eCommerce. In addition, the system includes modern payment integrations and is highly customizable, allowing users to customize their settings according to the needs of their business. The company’s software is especially popular in c-stores.
The software is subscription-based and works on many hardware types, including leased and new hardware. Because KORONA is fully customizable, it can be installed on virtually any type of business. It also offers a free 30-day trial. However, one major drawback of KORONA is its lack of built-in ecommerce solution, which requires integrations with additional software. However, Vend by Lightspeed and Square both offer built-in marketing tools.
With KORONA POS, retailers can segment their customers based on the products they buy. This can help them determine the optimal inventory level and reduce the risks of holding slow-moving products. Additionally, KORONA POS supports conversion rates, which record the percent of visitors completing a desired action. Using these features, business owners can determine how to maximize their profits by using KORONA POS to manage inventory and reduce inventory costs.
The KORONA POS system allows managers to administer employees, inventory, and sales performance. By keeping track of employee activity, it is possible to distinguish right and wrong employees, thereby improving the overall experience of customer purchasing. The point-of-sale system also allows for the collection of data from customers, including their buying history, demographics, and preferences. By capturing this data, a business owner can create an educated purchase decision based on the collected data.
KORONA is built to help smoke shops manage a large product selection. Smoke shops often have a massive inventory and a vast array of different product types.
In-depth POS inventory management is a necessity. KORONA offers order customization, par levels, vendor relations, auto-ordering, and more.
CRM and Loyalty
The software comes standard with a point-based loyalty program and time-based discounts. Users can sign up through the point of sale.
KORONA integrates with several other CRMs, too. These can assist with marketing, customer databases, shipping, and eCommerce.
KORONA offers users fully customizable reporting and analytics. Smoke shops can break down their data by individual product, promotion, time frame, product category, cashier, multi-location, and more. The retail KPI features allow users to get more insight into their product line and make important adjustments to maximize sales.
For businesses that want to sell at both brick and mortar and online, KORONA integrates with WooCommerce. The eCommerce platform allows smoke shops to expand their sales channel while still keeping all sales and data under one platform.
The software comes with several important software features built just for smoke shops. Age verification prompts remind cashiers to always check identification; custom cashier permissions allow users to set drawer access, no sale tenders, voids, and comps for each employee; individual shift reports break down staff performance and help identify any troubling behavior; vendor management allows orders to be placed automatically with different vendors.
KORONA has the fastest checkout time of any smoke shop point of sale. This keeps lines at bay and improves both the customer and cashier experience. It also helps employees by giving them more time to interact with shoppers.
Free Trial and Demo
Any prospective buyer can sign up for a free trial and/or product demo. Free trials come with no credit card required or commitment. Users are free to continue their trial for as long as they’d like. They can also upload their own product data into the system to see how the system works with their actual product information.
KORONA schedules personalized demos with any interested clients. All demos, training, and installation assistance are included in the subscription and users can request multiple demos for different features and tools.
KORONA’s pricing is a subscription service and starts at $49/month for the standard package. Additional modules are available for more in-depth inventory and data analysis for $59/month. Ticketing packages start at $99/month.
POS Nation is trusted by thousands of smoke shops that sell a variety of tobacco, cigar, and vape products. Designed to help your business grow, the solution promises faster checkout, safer transactions, efficient inventory management, and in-depth reporting needed to better inform business decisions.
Case Break Tracking
CAP Retail by POS Nation automatically accounts for case breaks. Whether it’s tobacco, cigars, or vape products, this feature will track cases, packs, and boxes that are broken down into individual units for sale. Rest assured that your inventory counts will be accurate without you or your team having to step in.
Mix and Match Pricing
Move slow-selling inventory quicker and increase sales with mix and match promotions. Bundle vape cartridges, batteries, and e-juice flavors for a new customer starter kit. Allow customers to build their own box by selecting a variety of select cigars. This is a great feature for holidays and events, and it allows first-time and returning customers to try something new.
POS Nation allows you to accurately track sales of tobacco products by department, brand, and more. CAP Retail makes it easy to export a variety of reports and with over 55 customizable reports, you can dive into any aspect of your smoke shop.
POS Nation also offers a built-for-tobacco-retailers scan data reporting integration. Once set up, this feature tracks sales, configures them into a report, and submits to manufacturers making sure you get your maximum refund with the least amount of effort.
Manage tobacco vendors and create purchase orders (POs) in one system rather than jumping between multiple programs. Track your favorite vendors, set reorder points, and email your distributors all from the same place.
POS Nation’s integrated age verification feature allows your cashiers to swipe or scan customers’ IDs for instant approval or denial. Take the guesswork out of verifying ages and remove the risk of business penalties and fines.
- Electronic signature capture and barcode scanning
- Customer loyalty program with a gift card system
- Employee management with scheduling and role-based permissions
- E-commerce integration and sales tracking
- Barcode printing for custom label sizes, such as individual cigars
There’s a good reason why Lightspeed Retail is such a suitable system for smoke shops. The cloud-based POS solution enables you to collect multi-channel sales data. You can build a 360-degree view of your customers, all while transacting at lightning speed.
Multi-store capabilities allow you to sync inventory quickly. That means you get a product in the hands of consumers faster. Here are a few reasons why this POS system might work for your business:
Lightspeed Retail is a POS that specializes in onboarding. In addition, the software can help you:
- Transfer stock
- Guide you through the system
- Provide free updates
- Engage with webinars
- Deliver videos and demos
- Offer one-on-one onboarding
- Email chat and support
- Provide customer forums
It’s a POS that’s fully functional. They ensure your business is utilizing their product to the fullest extent. All requests and tickets are saved in the system for easy reference. That makes it easy for any future issues.
If you are just getting started, Lightspeed Retail imports all of your inventory from another platform. It goes straight into their database using a CSV file. This is especially helpful if you have gotten into selling e-cigarette products. That’s because there can be hundreds of SKUs. The system will also let you bundle items and manage multiple variants simultaneously.
You can also centralize your purchasing. Order stock from integrated catalogs within the POS. Create single purchase orders for multiple vendors and attribute serial numbers to your products. Furthermore, you can categorize such orders by type. If a customer has a special request, create a work order and layaway right in the POS.
It’s all about customer relationships. You must strive to not only know your customers (and know them well) but give them exactly what they want. The more you can read their minds, the better. That’s why the Lightspeed Retail system offers a suite of CRM (customer relationship management) tools. They drive loyalty and increase retention. This includes:
- Building customer profiles
- Purchase history and reporting
- Lifetime value of shoppers
- Customer categories
By using a smoke shop POS system, you can create a level of loyalty that will keep people coming back.
Customer relations are facilitated by big data. Lightspeed Analytics can examine your stock levels, staff performance, and customer experience to make informed suggestions. They can help determine the next business steps for your smoke shop.
The system can track everything in real-time that contributes to your success. Take full control of your business with data like:
- Recent sales
- Average transaction value
- Quarterly sales reports
- Customer demographics
- Sales per employee
- Profit over year
This type of knowledge allows you to optimize your stock and ensures you are keeping the right product on hand. Lightspeed can quickly show you what is selling (and what is not) with some simple metrics. The uses for this type of POS data are limitless. It can be utilized to track employee performance or identify your most loyal customers.
4. Vend – Best System for Beginners
Vend is a POS system that is made for ease of use. It features quick keys and provides a variety of customization options. You can tailor the platform to any business—including a smoke shop POS. Since the system is cloud-based, it can be accessed anywhere and anytime. This includes everything from making a sale to running reports on consumer behavior.
Although deeply intuitive, the Vend POS system is designed for the everyday user. Here are a few features that a smoke shop business might find the most interesting when choosing the brand:
Vend dives deep. They understand the importance of collecting consumer information for business. This is why they built data collection tools into the system. You can create customer profiles and keep all of their data in one place.
Whether you run an online smoke shop, in-person, or have multichannel sales to track, the information is aggregated. This also includes data like purchase history, loyalty programs, and account balances.
The system allows you to upload another customer database (as long as it is an .exe or .csv file). This lets you create a centralized customer repository across all of your channels. Vend keeps all of your customer data in sync. Group and segment them for easier marketing opportunities and reward programs.
The smoke shop industry is changing with vape products (also known as electronic cigarettes and e-cigarettes). This system can also be used as Vape POS. However, Unlike traditional tobacco cigarettes, e-cigs are made with a liquid that contains nicotine. They come in hundreds of flavors. That means you need an efficient smoke shop POS to manage them all.
The Vend POS system allows for variants and composites (size, shape, color). They can all be edited in one dashboard. Then bundle them accordingly.
The Vend platform enables a smoke shop business to import their existing barcodes or create and print new ones. Additionally, you can customize reorder points. That means you always have your top-selling products in stock.
The system offers a central product catalog that allows you to sync all activity across your channels. This allows you to complete inventory counts and eliminate errors. If you have more than one location, you can even transfer stock with ease.
If you’re a brick and mortar smoke shop, this is your opportunity to open online. There are many products to be sold in the digital space. Vend makes the transition easy. They give you a choice of leading ecommerce integrations which can help you get online and selling within minutes.
Vend is built with powerful smoke shop pos software that connects you with leading partners like Shopify and WooCommerce. Vend will instantly sync product updates; so everything flows smoothly in real-time. With a centralized form of operations, you can manage your smoke shop, inventory, customers, products, and sales all in one POS.
5. eHopper – iPad-Based POS Software
If you are looking for simplicity with a durable system, eHopper may be the right fit. It’s easy to use and available on a variety of devices, like iPads, Android tablets, and Windows PCs. The cross-platform POS system is designed for people that want to get started right away.
If you have an online business, you may be wondering how you can take advantage of eHopper. This program is used to manage and process payments and offers employees individual profiles. Users can choose from four different roles, and the permissions are completely customizable. Some features of the program allow employees to clock in and out of work, track tips, and give discounts to hard-working employees. For a more comprehensive overview, see our eHopper review below.
One feature of eHopper that small business owners may appreciate is its loyalty program. The system supports both physical loyalty cards and mobile phone numbers. Customers can also earn points based on the amount they spend, and then exchange these points for rewards. eHopper also supports EBT payments, which is beneficial for some merchants, but may turn off customers who would rather pay with a credit card. Despite these pros, there are a few drawbacks.
While eHopper provides basic cloud POS functionality, it has evolved into a more robust POS system. In addition to online ordering and eCommerce, eHopper now offers loyalty and restaurant-specific features such as ingredient management and item listing. Additionally, eHopper allows users to assign discounts and split payments. Customers can also email receipts or print them out, which is a nice feature for any business owner. There is also video training available, and the company provides helpful tips and checklists for setup.
The eHopper setup is so easy, you can be taking payments within minutes. Other advantages of the free pos software smoke shop platform involve:
eHopper is one of the only smoke shop POS systems that can function offline. Avoid the stress of keeping an internet connection and get back to focusing on your business. Some of the operations you can freely perform without wireless include:
- Save and update orders
- Process cash transactions
- Refunds and discounts
- View order history and details
- Taxes and tips
- Anything that does not involve a credit card
Additional flexibility includes quickly voiding and refunding customer orders. This can be done manually, at any point in time, and on individual items.
eHopper has particular strength as a smoke shop POS when it comes to facilitating cash management. You can properly handle your assets and maintain profits with features like:
- Payins/Payouts to add or subtract money from the register
- End of day batches and closing for the bank
- Track cash flow
- Integrate with systems like Quickbooks
- Track the quantity of each bill denomination in the register
- Detailed reporting of transactions and profits
In terms of payins/payouts, you can have the eHopper POS manually add/subtract money from your cash drawer. The POS will also estimate the current total and report on the outcome each day. The system will help you stay on top of taxes, providing exemptions and maintaining compliance.
eHopper has the right hardware for smoke shops, whether you need barcode scanners or a customer-facing display.
In addition to the regular card readers and terminals, their equipment includes tablets, stands, hand-held scanners, printers, and AI-powered cash drawers. All of these bundles are exclusively available to eHopper customers and no one else.
The Key Benefits of Smoke Shop POS System
As a busy smoke shop owner, your goal is to maximize sales while providing superb customer service. When choosing smoke shop software, there are some features you should pay attention to.
Some of these may include inventory management, employee management, custom reporting, analytics, and third-party apps like Xero for accounting.
Consider your intent for growth and the scope of your expansion. Are you staying small? Will you be opening several stores? These types of questions should be asked prior to committing to a POS system.
If you need to scale, look for a POS system that offers multiple plans. Then you can increase strategy based on real-time needs. A good POS should evolve with your brand. If you only plan on one location, you may not need a platform with multi-store features. It’s something to take into consideration (and can also save you money).
A smoke shop POS system is typically cloud-based. That means you can store all of your product and customer data online. This frees up your system to function faster and more efficiently. It secures your data. If there is ever an issue with hardware, your data stays safe in the cloud.
A cloud-based POS utilizes the internet infrastructure so you can access data remotely. All of the information stored in the POS can be backed and synched automatically. Your data is always up-to-date and safe.
If you’re a brick and mortar smoke shop, an efficient POS system will allow ecommerce integrations. This can be particularly useful if you are dealing with a lot of SKUs.
A smoke shop POS can connect you with leading partners like Amazon or Shopify to facilitate the transition. This allows you to centralize your operations. You can easily marry offline and online with the right POS.
Xero is also an app that can be integrated into smoke shop POS systems. It’s an accounting program that uses your aggregated data and analytics to facilitate your bookkeeping tasks.
Is your smoke shop traditional or will you be branching out into e-cigarettes? Your direction can say a lot about your inventory management needs. If you plan on selling vape products, get ready to manage a lot of SKUs.
Look for a POS system that can handle a larger product database. That way you can centralize your tasks. Otherwise, you may be wasting time entering products into a system that can’t handle the volume.
Data collection is critical to meet consumer needs. You should be looking for a POS that enables you to aggregate various forms of data.
Consider exactly what you need to know about your business, customers, employees, products, etc. What data points must remain transparent to make informed decisions? You can learn all that with the use of software.
Every POS system differs, but the following types of data you can collect include:
- Product and Sales reports – Report by product, tag, and identifiable trends.
- Inventory reports – Have total visibility on stock, inventory levels, and consumer preferences.
- Employee performance – Run reports to see how staff is performing against set objectives.
- End of day reports – Review the daily register for closure summaries, sales, and payments.
- Customer profiles – Build customer profiles by collecting important behavioral and sales data.
The best POS system will always offer some form of customization. It makes it easier to structure your sales and marketing efforts. It also allows the use of progressive analytics to make more informed decisions.
The Bottom Line
POS technology is brilliant. It’s adaptive, iterative, and flexible. Finding the right smoke shop POS system isn’t hard. Be informed on the market and know what you need for your business. Keep in mind how you plan to scale your brand, the inventory needed, and the data you will collect to get there.
Most importantly, use these systems to better know your customers and serve them more efficiently. They are the driving force behind any business success. The right smoke shop software will facilitate your sales and boost commerce. It will keep people happier, and that’s the real bottom line.