A music store POS does more than provide a platform to sell inventory. Such a system supports the needs of a variety of music store types. Different music stores cater to different audiences, which means special ordering tools for consignments, rentals or repair work.
Many POS systems have caught up with the needs of music stores. Some POS systems support retail, with all the tools that work well with music stores. Others are geared specifically for music stores, meant to fit that specific niche.
With that in mind, here are four POS systems that’ll help your music store thrive.
The Best Music Store POS Systems
1. Best Overall: RetailEdge POS
RetailEdge is a POS system that offers a ton of flexibility. This POS goes beyond the traditional retail platform to offer many of the services that a music store will need. Those services include servicing and consignment services, rentals, and repairs.
Even better, RetailEdge is a POS system that lets you streamline rental, repair, and general sale orders with specialty services like music lessons or workshops.
RetailEdge is also conscious of issues with payment processing and boast that they work with transparent payment processing partners. This means that they avoid using some of the larger and more complaint-heavy providers that hide fees and taxes.
Check out the following features that make RetailEdge POS suitable for your store.
RetailEdge states that they want to offer their customers choice and price with their payment processing. To do that, they let you use your own payment processing service separate from the POS system. If you don’t like their existing partners, then you can use your own service. This means your own payment processing hardware.
If you decide to use their payment processing, however, you can use secure scanning hardware with support for E2E encryption, EMV Chip Card readers, and PCI-compliant hardware. These support options also work seamlessly with many processing providers out there, like PayPal or Apple Pay.
If you are interested in using one of their partners, then you can work with a list of processors with dedicated hardware and a ton of options. Partners like CardConnect, TSYS, or Worldpay provide plenty of secure and fast payment options for credit card scanning or processing.
Rentals, Trade-Ins, and Third-Party Services
Many music stores work with special order items, including rentals and trade-ins. If your store is like this, then RetailEdge can support you out of the box. This POS system helps music stores by providing the functionality to process instrument rentals and consignments.
You can also process trade-ins and reduce prices based on an item’s trade-in value. Finally, this music store POS system can support invoicing for special services like instrument repair or instrument lessons, even if these are provided by third party providers on your property.
It doesn’t matter if they want to buy, rent, or trade. RetailEdge gives you the flexibility to work with all of these order types.
This POS supports most of your music store needs but lacks fine-tuned functions for customer support. It does have some ways to use member perks and membership types, but not as much as some other POS systems. Also, tech support isn’t included, and requires a subscription.
2. Best for Reporting and Integration: POS Highway
Music stores still need to work with inventory like any other retail business. This means that they need a POS system that can handle large inventory stock, and a lot of specialty variations of that inventory across different styles and colors.
POS Highway provides the kind of inventory tracking that your music store can use for fine-tuning your inventory. Even better, it also provides advanced pricing and sales reporting so that you can monitor inventory, sales, and profits all in one system.
Consider the following about the POS Highway system:
POS Highway provides plenty of inventory management options for your music store. Control your inventory right from the POS and set up rules for any variation of items you have. Items of the same type that have different models, colors, accessories, etc., are simple to manage from a single interface.
Add to that the ability to track inventory with wireless scanners across your entire store. And, this system will automate ordering for you, so you don’t have to worry about being out of stock.
Pricing, Reporting, and Analytics
Combine inventory management with reporting to maximize profits and track your productivity. POS Highway allows you to track ROI on specific inventory items, trace sales across different time periods, and more. And, this company will work with you to build custom reporting into your system as you need it.
Finally, the POS Highway system allows you to use built-in analytics through its analytics dashboard. Now you can move beyond simple reporting to get a visual analysis of all your key KPIs in an easy-to-read format.
POS Highway Downsides
This is a great POS system for music store owners. Some clients, however, have expressed some challenges in migrating from their existing POS systems to this one. They claim that additional training would be helpful.
3. Best eCommerce Features for Music Stores: Rain POS
Like any other retail industry, music stores are increasingly moving online. And why not? In a world where online retail has advanced so much, it is easy to see how an online store with great media and product descriptions would help sell musical instruments.
The Rain POS system does just this for music stores. This POS system packages typical POS functionality with online eCommerce features that let you easily integrate a physical store and an online store through a single interface.
Here’s how Rain POS helps with your online music store:
Rain offers am all-in-one retail solution through a cloud-based system. What this means is that the software is actually on an external server that you can access through your hardware. With a cloud-based system, backups are automatic, integrations with eCommerce functions are streamlined, and more. Also, all your data backups are automatic, meaning you won’t lose customer information because of bad hardware.
Rain POS provides an online storefront with a lot of perks that make it worthwhile for owners that want an effective digital presence. For example, Rain POS provides store templates with responsive themes that work well on desktop and mobile hardware.
Not only is this better for customer experience, but websites with responsive designs also rank higher on Google search results.
Of course, Rain POS also provides you with a music store POS that provides seamless inventory between online and physical store retail. It also makes payment processing easy with partners like PayPal and Worldpay.
Special Event Management
While Rain POS supports online stores, some people have complained that these templates don’t work well with their proprietary media, like logos and images.
Limitations of the Rain POS System
Rain POS system is a good, solid eCommerce POS system for most music stores. However, it doesn’t have the same breadth of features that other POS systems geared for music stores have. Also, some customers have complained about poor integration with website templates and existing media assets.
4. The Best Retail Support for Music Stores: Lightspeed
Sometimes, you just need a killer retail POS that handles things like a top-notch retailer would need. If your music store is invested in the best functions for retail and customer management, then Lightspeed POS is your system.
Music stores need to handle special orders. With Lightspeed POS, you can not only handle special orders for repairs or layaway, but also make it easy to manage these orders. Combine layaway or trade-ins with other purchases through combined invoicing. Easily issue work orders and provide status updates for those orders.
This special ordering is combined with a robust inventory management functionality. Your music store can not only manage special orders, but do so with a lot of fine-tuned control over item types and models.
Lightspeed is great for retail operations. If your music store relies heavily on online or in-store purchases, the order functionality from this POS system will be satisfactory.
Lightspeed POS has several built-in customer management and support tools that will help you maintain repeat customers and combine insights from sales and purchases to craft effective marketing campaigns.
For starters, Lightspeed POS provides functions for reward programs that help keep customers coming back. Also, provide perks for reward members for things like VIP customers and birthday offerings. This includes analytics tied to rewards programs, helping you track how successful your campaigns are.
You can also use this music store POS to send updates and coupons through email, SMS, or in-store distribution. Categorize customers into purchasing groups and target sales based on those groups.
Lightspeed POS System Downsides
Lightspeed is a complex piece of software meant to help a large variety of retailers. With that in mind, it can be intimidating for the first-time user without a serious investment of time.
Things You Need to Know Before Choosing a Music Store POS System
Music stores can split their customers along three lines; those that purchase goods, those that trade goods, and those who want services. With this in mind, a POS system will be able to handle these three types of customer while still maintaining things like inventory management or customer rewards.
When considering a POS system for your music store, make sure you’ve taken the following items into account:
Manage Custom Inventory
Music instruments can come in several different variations based on color, year created, and material. They also come with a variety of accessories like strings, plugs, and cases. A good inventory management system will be able to account for these items.
Your music store POS system should also be able to handle unique items like one-of-a kind instruments or special edition items alongside regular accessories.
Rentals, Consignment, and Trade-Ins
Many music stores will also offer rentals for things like music lessons or parties. They will also offer options to buy used instruments, or trade-in used musical instruments. These stores often function like a pawn shop as much as a music store.
A good POS for music stores will have pricing and ordering or sales options for all these items. It should be easy for a customer to come into trade or rent instruments, not just buy them.
Managing eCommerce and Online Stores
Music stores are going online, and a solid POS system will facilitate that kind of eCommerce. If you are running a music store and want an online place to sell your goods, grab a POS that provides responsive templates and design. These POS systems should give you options for scheduling online as well.
Repair Orders and Invoicing
Many music stores also provide services like repairs and music lessons. These services require their own special ordering. Your POS system should be able to support things like repair orders for customers’ instruments.
These music store POS systems should also provide easy ways to invoice with music teachers so they can offer their services in your business.
Our Final Verdict
Music stores have a lot of the same needs as a retail operation, but with a few extra services specific to music instruments. Ideally, you’ll want a system that can handle special ordering, eCommerce, high-quality inventory management, and more.
The POS systems mentioned here are suited for music stores that want to highlight their special offerings like music lessons or repair and trade-in services. These systems provide the core retail functions like inventory and customer management that are key for your business success.
If you run a music store, a POS system can help manage different aspects of your business. Have complete control over your orders, finances, and accounting – all in one place! Music Stores with multiple locations should check out the Multi-Store POS.